Professional Scrum Master II (PSM II) — Question 40

Steven, a Scrum Master, is approached by the Development Team members complaining that one of the senior engineers is using too much time during the Daily
Scrums to share technical solutions.
Which are the best two actions for Steven to take? (Choose two.)

Answer options

• A. Coach the Development Team to help them find a way to solve the problem, and for them to take ownership of the solution.
• B. Contact the team member's direct manager and to resolve this problem.
• C. Suggest that the team members timebox the amount of time each person can speak at the Daily Scrum to a maximum of two minutes.
• D. Suggest using a token to limit who is allowed to speak during the Daily Scrum.
• E. Speak with the person privately and coach him on the purpose of the Daily Scrum.

Correct answer: A, E

Explanation

Option A is correct because empowering the Development Team to find their own solutions fosters ownership and collective responsibility. Option E is also correct as it allows for direct coaching, which helps the engineer understand the purpose of the Daily Scrum. Options B, C, and D do not address the root of the issue and may not encourage team accountability or improvement.