Professional Scrum Master II (PSM II) — Question 180

A Scrum Master colleague of yours wants some guidance on what to do in the following situation. During the Daily Scrum, one Scrum Team member, who is a key central figure in the organization, drags on and on about things which actually are interesting but not relevant for the Daily Scrum, day after day. What are two suggestions you would offer to your colleague? (Choose two.)

Answer options

• A. You contact the team member's Line Manager and raise this as an impediment to the Manager, and ask that they resolve this matter.
• B. You suggest coaching the Developers to help them find a way to solve the problem, and own the solution.
• C. You suggest passing a token around. The person holding the token has the floor to speak for an allotted amount of time.
• D. You suggest taking the person aside and asking them what they believe the key outcomes are for the Daily Scrum. Effectively coaching them to help create focus during the Daily Scrum.
• E. You suggest using a timer, to limit the time each person can speak at the Daily Scrum.

Correct answer: B, D, E

Explanation

The correct answers, B and D, emphasize empowering the team to take ownership of the solution and facilitating a focused discussion. Option A is incorrect as involving management may create unnecessary tension, while option C, though helpful, does not directly address the underlying issue of focus, and option E, while useful, is less effective than personal coaching.