SAFe Scrum Master (SSM) — Question 8

According to SAFe, which of the following key traits of effective Scrum Masters/Team Coaches is crucial for team members to accept coaching?

Answer options

• A. Fairness
• B. Agreeableness
• C. Empathy
• D. Optimism

Correct answer: C

Explanation

Empathy is essential for Scrum Masters/Team Coaches because it allows them to understand and relate to the challenges faced by team members, fostering a supportive coaching environment. While fairness, agreeableness, and optimism are valuable traits, they do not have the same direct impact on building the trust and understanding necessary for effective coaching.