SAP Certified Application Associate – SAP S/4HANA Sales (2022) — Question 20

What are some of the prerequisites for the creation of a credit memo based on a credit memo request? (Choose two.)

Answer options

• A. Copying control must exist between the sales document and the billing document.
• B. The Billing Block field in the credit memo request must be empty.
• C. An appropriate reason for rejection must be assigned to the original sales order item.
• D. The billing document of the original customer invoice must be cancelled.

Correct answer: A, B

Explanation

Option A is correct because there has to be a copying control defined to facilitate the creation of a credit memo from the sales document. Option B is also correct, as the Billing Block field must be clear to allow for the processing of the credit memo. Options C and D are incorrect because they do not pertain to the prerequisites for creating a credit memo; they relate to other processes.