Salesforce Public Sector Solutions Accredited Professional — Question 7

A government agency just implemented Salesforce Emergency Response Management (ERM). However, the internal users are unable to see any Emergency Response related functionalities.

What is the root cause for the access issue?

Answer options

• A. The Organization Wide Defaults for ERM objects were set to Public
• B. The internal users are missing the Emergency Response Management permission set
• C. The internal users are missing the Emergency Management Response permission set license.
• D. The internal users' role hierarchy has been set incorrectly

Correct answer: C

Explanation

The correct answer is C because the users need the proper license for Emergency Management Response to access related functionalities. Options A, B, and D are incorrect as they address different aspects of access and permissions that do not directly relate to the required license for ERM features.