Salesforce Developer (legacy) — Question 7
Universal Containers has two teams - sales team and marketing team. For sales team all stages of lead lifecycle should be available while for marketing team only
3 stages should be available. How can the administrator ensure this?
Answer options
- A. Create validation rule
- B. Create two different lead processes for sales team and marketing team
- C. Create workflow rule
- D. Create approval process
Correct answer: B
Explanation
The correct answer is B, as creating separate lead processes allows the administrator to customize the stages available to each team based on their specific needs. Option A would not restrict stages, option C is not suitable for managing lead stages, and option D is focused on approvals rather than lead lifecycle management.