Salesforce Sales Cloud Consultant (legacy) — Question 18

What is a capability of an automation rule?

Answer options

• A. Run an action on a prospect multiple times per day.
• B. Run an action on a prospect the first time the criteria is met.
• C. Run an action on a visitor every time the criteria is met.
• D. Run an action on a prospect or visitor the first time the criteria is met.

Correct answer: B

Explanation

The correct answer is B because an automation rule is designed to trigger an action only the first time the specified criteria are fulfilled. Options A and C imply repeated actions, which do not align with the rule's intent. Option D is misleading as it suggests that both prospects and visitors are treated similarly, while the focus is on the first occurrence for prospects only.