Salesforce Sales Cloud Consultant (legacy) — Question 12

Which two events trigger a prospect record to sync from Pardot to Salesforce? (Choose two answers.)

Answer options

Correct answer: B, C

Explanation

The correct answers are B and C because a Form submission directly creates or updates a prospect record in Pardot, triggering synchronization with Salesforce. Mapping new custom fields also prompts a sync to ensure that all relevant data is aligned. In contrast, a Landing page submission and Opening an email do not necessarily initiate a sync of the prospect record.