Salesforce Sales Cloud Consultant (legacy) — Question 10

Which three activities can increase or decrease a score in the baseline scoring system? (Choose three answers.)

Answer options

• A. Landing page error
• B. Unsubscribed from email
• C. Assigned to a user
• D. Webinar attended
• E. Form submission

Correct answer: A, D, E

Explanation

Landing page errors, attending webinars, and submitting forms are all activities that can influence a score in the baseline scoring system, thus making them correct answers. In contrast, unsubscribing from emails and being assigned to a user do not directly impact the scoring metrics.