Salesforce Certified User Experience Designer — Question 6

Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature.
What should be recommended?

Answer options

• A. Utility bar with embedded video
• B. Docked prompt using In-App Guidance
• C. Custom home page component that loads a video resource

Correct answer: C

Explanation

The correct answer is C because a custom home page component can effectively load and display a video resource directly to users, ensuring they are informed about new features. Options A and B do not provide as seamless or direct a method for delivering video content as option C does.