Salesforce Certified Sharing and Visibility Designer — Question 4

Universal Containers (UC) delivers training and courses to students and companies. UC is implementing a Salesforce Customer Community for its students granting them a Customer Community license. As part of the community requirements, UC asked to give students access to cases that are related to their account in the UC community.
What is the optimum sharing technique that can achieve the requirements?

Answer options

• A. Create a sharing set to share cases with the students.
• B. Create a sharing rule to share cases with the students.
• C. Create a share group to share cases with the students.
• D. Use Apex sharing to share cases with the students.

Correct answer: A

Explanation

The optimal method to grant students access to cases related to their account is to create a sharing set. Sharing sets allow you to share records with community users based on their account or contact relationship. The other options, such as sharing rules and Apex sharing, are either not suitable for community users or involve more complex configurations.