Salesforce Certified Sharing and Visibility Designer — Question 14

Universal Containers (UC) implemented Sales Cloud and requested that sales agents have access to products the company sells and be able to create opportunities for its customers.
What should the Organization-Wide Defaults (OWD) be for pricebook?

Answer options

• A. View
• B. Use
• C. Public Read Only
• D. Public Read Write

Correct answer: B

Explanation

The correct answer is B, Use, as it allows sales agents to utilize the pricebook without modifying it, which is essential for creating opportunities. Options A, C, and D do not provide the necessary access to utilize the pricebook for opportunity creation; 'View' limits access to seeing the pricebook, while 'Public Read Only' and 'Public Read Write' could allow changes that are not necessary for this scenario.