Salesforce Certified Sharing and Visibility Architect — Question 38

Universal Containers has implemented Customer Community with Customer Community Plus licenses for its distributors. Retail distributors have part-time agents who work for multiple distributors. Those agents should have access to other distributor accounts as well.

What should be configured to grant agents access to different distributor accounts?

Answer options

• A. Create a sharing set to share distributor accounts with agents using account contact relationship.
• B. Create sharing rules to share distributor accounts with agents.
• C. Use Apex sharing to share distributor accounts with agents using the Account_Share table.

Correct answer: B

Explanation

The correct answer is B because sharing rules allow for flexible sharing of records based on criteria and can easily grant access to multiple distributor accounts for agents. Option A is incorrect as a sharing set is limited to sharing records with users based on their associated contacts, which may not cover all distributor accounts. Option C is also not ideal because using Apex sharing requires more custom development and is not necessary when simpler sharing rules can achieve the same outcome.