Salesforce Certified Sharing and Visibility Architect — Question 20

Universal Containers (UC) wants all full-time internal employees to be able to view all leads. A subset of contractors and temporary employees should also be able to see leads.
Which organization-wide default (OWD) approach should an architect recommend that will help UC implement these requirements?

Answer options

• A. Implement a Private OWD on Lead.
• B. Implement a Public Read/Write OWD on Lead.
• C. Implement a Public Read Only OWD on Lead.
• D. Implement a Public Read/Write/Transfer OWD on Lead.

Correct answer: A

Explanation

The correct answer is A, as a Private OWD on Lead ensures that only the internal full-time employees have access to all leads, while allowing for additional sharing rules to be created for contractors and temporary employees. Options B, C, and D would grant broader access than desired, compromising the control UC seeks over lead visibility.