Salesforce Certified Sharing and Visibility Architect — Question 18

Universal Containers (UC) has created a custom Invoice object. Standard sales users at UC can see the records in search layout, but when they click to view the detail, only record name, created date, and last modified date are shown. When the system admin accesses it, he or she sees the full record detail with many more data fields.

What is the likely cause of this issue?

Answer options

• A. The Sales Users profile does not have access to the remaining fields.
• B. A role-based sharing rule is missing and should be added for the sales user's role to grant access to the fields.
• C. The page layout assigned to Sales User profile has only Read-Only access to the fields.

Correct answer: A

Explanation

The correct answer is A because the Sales Users profile likely does not have the necessary permissions to view the additional fields in the custom Invoice object. Option B is incorrect as this issue is related to field access rather than sharing rules. Option C is also wrong since the problem is not about Read-Only access but rather the lack of access to the fields altogether.