Salesforce Certified Sharing and Visibility Architect — Question 1

The architect has a requirement to create a criteria-based sharing rule based on the customer Social Security number. However, when setting up the rule in Contact Sharing, the field is not shown on the list of available fields.
What might cause this?

Answer options

Correct answer: C

Explanation

The correct answer is C because fields that are encrypted cannot be used in sharing rules. Option A is incorrect as it does not apply specifically to the scenario, option B is not relevant if the field is encrypted, and option D is unrelated to the visibility of the Social Security number field in sharing rules.