Salesforce Certified Service Cloud Consultant — Question 66

Milestones can be added to which two Object types? (Choose two.)

Answer options

• A. Account
• B. Work Order
• C. Case
• D. Service

Correct answer: B, C

Explanation

The correct answers are Work Order and Case, as these Object types support the addition of Milestones for tracking and management purposes. Account and Service do not have the functionality to incorporate Milestones in the same way.