Salesforce Certified Sales Cloud Consultant — Question 41

Cloud Kicks recently completed the implementation of a new Sales Cloud solution. The stakeholder committee believes that sales user adoption is best measured by opportunities generated by the sales representatives.
What can the Consultant recommend to measure sales user adoption?

Answer options

• A. Create a trend report to determine if there is an increase in deals closed.
• B. Provide a report of user logins to show the increase in user adoption.
• C. Refer back to the project plan to see if the goals were met.
• D. Enable sales team and run an Opportunity report with teams to see how many Opportunities have team members on them.

Correct answer: A

Explanation

The correct answer is A because creating a trend report on deals closed directly measures the effectiveness and adoption of the Sales Cloud solution by tracking the sales representatives' performance. Options B and C do not directly assess the impact on sales opportunities, and option D, while relevant, does not focus on the overall increase in closed deals, which is a more clear indicator of adoption.