Salesforce Certified Sales Cloud Consultant — Question 4

Northern Trail Outfitters wants to link contacts with more than one account.
What solution should be recommended if a contact is an employee in one account, and on the boards of three additional accounts?

Answer options

• A. Enable contacts to multiple accounts feature.
• B. Associate the contact to other accounts using a custom lookup field.
• C. Clone the contact record and add it to the second account.
• D. Add the contact to the partners related list on the second account.

Correct answer: A

Explanation

The correct answer is A because enabling the contacts to multiple accounts feature allows a single contact to be associated with multiple accounts seamlessly. The other options are not optimal; using a custom lookup field (B) doesn't provide the same functionality, cloning the contact (C) creates duplicate records, and adding to the partners list (D) does not establish a direct account relationship.