Salesforce Certified Sales Cloud Consultant — Question 230

A sales rep notices they can edit some opportunities associated with accounts they own, but is unable to edit other opportunities, although these are associated with accounts they own.

Which three reasons could explain the sales rep's experience? (Choose three.)

Answer options

• A. All provisioned Opportunity object permissions enable Read access with all accounts associated with the sales rep.
• B. The organization-wide defaults for opportunities are set to Private.
• C. Opportunity visibility allows view access to opportunities owned by others and associated with accounts they own.
• D. Some opportunities associated with the sales rep's account are owned by other users.
• E. Sharing Rules for opportunities are set to Manager Groups.

Correct answer: A, C, D

Explanation

The correct answers are A, C, and D. Option A is accurate as it indicates limited permissions for some opportunities. Option C explains that visibility settings allow viewing opportunities owned by others. Option D clarifies that if opportunities are owned by different users, the sales rep cannot edit them. Option B is incorrect because it describes general visibility settings, not specific to the user's editing capabilities. Option E does not directly affect the sales rep's ability to edit their own opportunities.