Salesforce Certified Sales Cloud Consultant — Question 140

Cloud Kicks uses Chatter to collaborate corporate-wide. Sales representatives are getting too many items showing on their feed, so it's hard to sort through to find items that are high priority or need the sales representative's immediate attention.
Which solution should the Consultant recommend?

Answer options

• A. Create a Chatter Feed page layout.
• B. Create Chatter topics.
• C. Increase Chatter Feeds bookmark limit.
• D. Increase the Chatter follower limit.
• E. Create Chatter Streams.

Correct answer: B

Explanation

The correct answer is B, as creating Chatter topics allows sales representatives to categorize and prioritize their feeds, making it easier to find urgent items. Options A, C, D, and E do not directly address the issue of sorting and prioritizing feed items, which is crucial for the sales reps' efficiency.