Salesforce Certified Platform Developer II — Question 231

A developer is asked to replace the standard Case creation screen with a custom screen that takes users through a wizard before creating the Case. The org only has users running Lightning Experience.

What should the developer override the Case New Action with to satisfy the requirements?

Answer options

• A. Lightning Component
• B. Lightning Page
• C. Lightning Record Page
• D. Lightning Flow

Correct answer: A

Explanation

The correct answer is A, Lightning Component, as it allows for the creation of custom interfaces that can include wizard-like functionality. Options B and C do not provide the necessary customization for a step-by-step wizard, while D, Lightning Flow, is more suitable for automating business processes rather than creating user interfaces.