Salesforce Certified Platform Developer II — Question 132

A developer needs to create a service that will process an email sent to it and create an account and contact using the contents of the email as data for the records.
How might a developer accomplish this requirement?

Answer options

• A. Use the Apex Inbound Email Handler
• B. Use the Fuel API with Email Data Extensions
• C. Use Heroku Data Clips to Process Email
• D. Use Auto-launched Flow and Process Builder

Correct answer: A

Explanation

The Apex Inbound Email Handler is specifically designed to handle incoming emails and can be programmed to create accounts and contacts based on the email's content, making it the correct choice. The Fuel API and Heroku Data Clips are not intended for direct email processing, while Auto-launched Flow and Process Builder lack the capability to directly handle email input without additional configuration.