Salesforce Certified Platform App Builder — Question 91

Universal Containers requires e-mails to be sent to additional recipients when a workflow e-mail alert is triggered from the case object.
Which two field types need to be added to the case object to allow additional recipients on the e-mail alert? (Choose two.)

Answer options

• A. Text field
• B. E-mail field
• C. Lookup field
• D. Formula field

Correct answer: B, C

Explanation

The correct answer is B and C because an E-mail field allows direct input of email addresses for additional recipients, while a Lookup field can reference other records that may contain email addresses. The Text field is not specifically designed for email addresses and the Formula field does not facilitate direct email entry.