Salesforce Certified Platform App Builder — Question 55

Universal Containers wants to automate a business process using workflow. They are aware that workflow rules may cause recursive behavior, and as a result certain actions will only cause workflow rules that didn't fire previously to be retriggered.
What workflow action might cause this behavior? (Choose two.)

Answer options

• A. Workflow Field updates with the "Re-evaluate Workflow Rules After Field Change" field selected.
• B. Workflow Tasks where the "Due Date" field is set to "Rule Trigger Date" minus X Days.
• C. Workflow Outbound Messages with the "Protected Component" field selected.
• D. Workflow E-mails containing hard-coded links with Salesforce IDs referencing specific workflow rules.

Correct answer: A, B

Explanation

Options A and B can create recursive behavior because they involve conditions that can lead to the re-evaluation of workflow rules after changes are made. Specifically, option A's setting allows for rules to be reassessed after a field update, while option B's due date configuration can also trigger rule evaluations again. Options C and D do not inherently create this recursive behavior and therefore are not correct.