Salesforce Certified Platform App Builder — Question 471

When an opportunity closes, close all activities related to that opportunity automatically and create a renewal opportunity.
Which tool would you use for the following use case?

Answer options

• A. Process builder
• B. Flow
• C. Workflow
• D. Approvals

Correct answer: B

Explanation

The correct answer is B, Flow, as it allows for complex automation including the ability to create records based on certain triggers. Process builder (A) is less flexible for this specific use case, while Workflow (C) does not support the creation of renewal opportunities. Approvals (D) are not relevant as they focus on approval processes rather than automation of activities.