Salesforce Certified Platform App Builder — Question 467

Cloud Kicks works on an annual subscription model. When a sales rep marks an opportunity as closed won, a new opportunity should automatically be created for the renewal. The contracts team works outside of Salesforce but also needs to be notified about closed deals in order to initiate the contract process with the customer.

Which automation solution would meet these requirements?

Answer options

• A. Workflow Rule
• B. Process Builder
• C. Validation Rule
• D. Approval Process

Correct answer: A

Explanation

A Workflow Rule is suitable for automatically creating a new opportunity when an existing one is marked as closed won, fulfilling the renewal requirement. In contrast, Process Builder is more complex and not necessary for this straightforward task, while Validation Rules check data integrity and Approval Processes handle approvals, neither of which address the need for automatic opportunity creation and notifications.