Salesforce Certified Platform App Builder — Question 419

Universal Containers is rolling out a new opportunity review process. Regional managers will need to edit opportunities for their subordinates, but not for other groups. Managers and users should be able to view all opportunities.
Which two approaches are recommended to meet their requirement? (Choose two.)

Answer options

• A. Set organization-wide defaults to public read/only.
• B. Create standard role hierarchies
• C. Set organization-wide defaults to public read/write.
• D. Create criteria based sharing rules.

Correct answer: A, D

Explanation

The correct answer is A and D because setting organization-wide defaults to public read/only ensures that all users can view opportunities without the ability to edit them, while criteria-based sharing rules can be used to grant specific edit permissions to regional managers for their subordinates. Options B and C do not meet the requirement since B does not provide the necessary editing capabilities and C allows too much access by making opportunities public read/write.