Salesforce Certified Platform App Builder — Question 413

Universal Containers expects impacts to operations due to increased demand. The executive team will reach out to current customers and wants to see the number of open cases for the account and parent account.

What should an app builder combine to display the number of open cases on the account page?

Answer options

• A. Approval Process
• B. Custom object
• C. Flow
• D. Roll-up summary

Correct answer: D

Explanation

The correct answer is D, Roll-up summary, as it allows the aggregation of data from child records (open cases) to be displayed on the parent record (account). Options A and C do not aggregate data, and option B, Custom object, does not specifically provide the functionality needed to count open cases.