Salesforce Certified Platform App Builder — Question 408

Ursa Major Solar (UMS) uses Cases to track customer complaints, an Issue__c object to represent known problems with its solar panels, and a Case_Issue__c junction object to relate known problems to customer complaints. Periodically, UMS conducts audits which require the auditing users to view Case_Issue__c records.

Which access levels must be configured to allow UMS users to access Case_Issue__c records?

Answer options

• A. Read-Only access on Case_Issue__c
• B. Read-Only access on Case and Issue__c
• C. Read-Only access on Issue__c and Case_Issue__c
• D. Read-Only access on Case and Case_Issue__c

Correct answer: B

Explanation

To access Case_Issue__c records, users must have Read-Only access on both the Case and Issue__c objects, as these are the parent objects linked to the junction object. Options A, C, and D do not provide sufficient access to the required parent objects, hence they would not allow users to effectively view the Case_Issue__c records.