Salesforce Certified Platform App Builder — Question 405
Customer services wish to analyze how many open cases there are each day over a period of time.
How can they achieve this?
Answer options
- A. Summary Reports
- B. Matrix Reports
- C. Tabular Reports
- D. Analytic Snapshot
Correct answer: D
Explanation
The correct answer is D, Analytic Snapshot, because it allows users to capture and analyze data at specific points in time, making it suitable for tracking daily open cases over a period. The other options, while useful for different data presentations, do not provide the same capability for time-based data analysis.