Salesforce Certified Platform App Builder — Question 400

Which feature should an app builder use to ensure that new Leads are automatically sent to the appropriate sales rep?

Answer options

• A. Lead Conversion
• B. Workflow Rules
• C. Lead Queues
• D. Assignment Rules

Correct answer: D

Explanation

Assignment Rules are specifically designed to automatically route new Leads to the correct sales reps based on defined criteria. Lead Conversion, Workflow Rules, and Lead Queues do not automatically assign Leads to users; instead, they serve different purposes in managing leads and workflows.