Salesforce Certified Platform App Builder — Question 384

The Service Manager provided the app builder with color code requirements for case age on open cases.

New cases populate a green circle
Day-old cases populate a yellow circle
Three day-old cases populate a red circle

How should an app builder implement this requirement?

Answer options

• A. Lightning Web Component
• B. Quick Action
• C. Custom Button
• D. Formula Field

Correct answer: D

Explanation

The correct answer is D, as a Formula Field can dynamically display colors based on the age of the case. Options A, B, and C do not provide the necessary functionality for displaying conditional formatting based on case age.