Salesforce Certified Platform App Builder — Question 355

What order does SF process rules?

Answer options

• A. Validation rules, assignment rules, workflow rules, auto-response rules, escalation rules.
• B. Validation rules, assignment rules, auto-response rules, workflow rules, escalation rules.
• C. Escalation rules, Validation rules, assignment rules, auto-response rules, workflow rules.
• D. Auto-response rules, Validation rules, assignment rules, workflow rules, escalation rules.

Correct answer: B

Explanation

The correct order in which Salesforce processes rules is: Validation rules, assignment rules, auto-response rules, workflow rules, and finally escalation rules. Options A, C, and D place the rules in incorrect sequences, which would lead to improper processing of actions within the Salesforce environment.