Salesforce Certified Platform App Builder — Question 318

Cloud Kicks works on an annual subscription model. When a sales rep marks an opportunity as closed won, a new opportunity should automatically be created for the renewal. The contracts team works outside of Salesforce but also needs to be notified about closed deals in order to initiate the contract process with the customer.

Which automation solution would meet these requirements?

Answer options

• A. Outbound Message
• B. Record-triggered flow
• C. Validation Rule
• D. Approval Process

Correct answer: B

Explanation

The correct answer is B, Record-triggered flow, as it allows for automation based on changes to records, such as creating a new opportunity when one is marked as closed won. Outbound Message (A) is primarily used for sending notifications to external systems but does not create records. Validation Rule (C) ensures data integrity but does not handle record creation, and Approval Process (D) is used for managing approval workflows, not for automating opportunity creation.