Salesforce Certified Platform App Builder — Question 312

Cloud Kicks has leads owned by users and queues. The sales manager wants the status to change to working when a user takes ownership.

What does an app builder need to have in the criteria to ensure the process runs without error?

Answer options

• A. NOT(ISBLANK([Lead].OwnerId))
• B. [Lead].Owner:UserRole Is Null = False
• C. BEGINS([Lead].OwnerId, “005”)
• D. [Lead].Owner:Queue.OwnerId Is Null = True

Correct answer: C

Explanation

The correct answer is C because it checks if the Lead's OwnerId starts with '005', which indicates that it is owned by a user rather than a queue. Option A is incorrect as it only checks if OwnerId is not blank, not specifically for users. Option B checks the UserRole, which is irrelevant to the ownership status. Option D is also incorrect as it checks if the Lead is owned by a queue instead of a user.