Salesforce Certified Platform App Builder — Question 30

Universal Containers uses a private sharing model on Accounts. User A and User B both own Accounts of their own and have both been sent a new Account record in an email owned by User C to take a look at. User A is able to open and view the record but User B receives an insufficient privileges error. User A and
User B have the same role in the Role Hierarchy as User C.
What are the three reasons User A has access but User B is unable to access the record? (Choose three.)

Answer options

• A. User A is in a Public Group that has access via a Sharing Rule
• B. User A and User B have different profiles
• C. User A is on the same Account Team as User C
• D. User C has manually shared the record with User A
• E. User A was granted an additional permission set

Correct answer: A, C, D

Explanation

User A is able to access the record due to being part of a Public Group that has been granted access via a Sharing Rule (A), being on the same Account Team as User C (C), and because User C has manually shared the record with User A (D). User B, on the other hand, lacks these specific access rights, which is why they encounter the insufficient privileges error.