Salesforce Certified Platform App Builder — Question 299

Ursa Major Solar's service department gets requests for several types of services, such as installation, repair, and maintenance. Service managers need to be able to tell when maintenance was last done on an asset to help determine if they are meeting contract agreements, but the last maintenance date can be difficult to determine when there are many work orders related to the asset. They think it would be helpful to have a field auto-populated on the Asset record when a maintenance work order gets closed.

What tool should an app builder recommend to help meet this requirement?

Answer options

• A. Roll-up Summary
• B. Apex Trigger
• C. Flow
• D. Visualforce

Correct answer: C

Explanation

The correct answer is C, Flow, as it allows for automation of processes and can easily update fields based on certain conditions, such as closing a maintenance work order. While Roll-up Summary (A) is useful for summarizing related records, it doesn't handle complex logic. Apex Trigger (B) requires coding and is more complex than needed for this requirement, and Visualforce (D) is primarily for creating custom user interfaces, not for automating field updates.