Salesforce Certified Platform App Builder — Question 282

An app builder wants to use Process Builder to automate some of the work being done by the sales team.

What are three capabilities of Process Builder that can improve productivity? (Choose three.)

Answer options

• A. Send an email alert.
• B. Create a child record.
• C. Send an outbound message.
• D. Delete a related record.
• E. Update a related record.

Correct answer: A, B, E

Explanation

The correct options A, B, and E highlight Process Builder's ability to send notifications, create new records, and update existing records, all of which enhance workflow efficiency. Options C and D, while useful, do not directly contribute to the automation of repetitive tasks like the selected capabilities.