Salesforce Certified Platform App Builder — Question 266

What is true about Workflow rules? (Choose all that apply.)

Answer options

• A. Saving or creating records can trigger more than one rule.
• B. Workflow rules only trigger on converted leads if validation and triggers for lead convert are enabled in your organization.
• C. Workflow rules trigger automatically and are visible to the user.
• D. Workflow rules can't be triggered by campaign statistic fields, including individual campaign statistics and campaign hierarchy statistics.

Correct answer: A, B, D

Explanation

Option A is correct because multiple workflow rules can indeed be triggered by the same record action. Option B is accurate as Workflow rules do require specific settings to trigger on converted leads. Option D is also correct since campaign statistics do not initiate Workflow rules. However, Option C is incorrect because while Workflow rules trigger automatically, they are not typically visible to users in the same way other features are.