Salesforce Certified Platform App Builder — Question 231

What is not a capability of the lead object? (Choose two.)

Answer options

• A. Standard or Custom fields can be mapped to fields in the Account, Contact and Opportunity objects as part of lead conversion.
• B. Leads can be grouped into queues.
• C. Leads can be automatically assigned to users or queues.
• D. Custom objects that have been related to a lead can be copied when a lead is converted to the account, contact or opportunity.

Correct answer: B, D

Explanation

Option B is correct because leads cannot be organized into queues, as queues are typically used for cases or other objects, not leads. Option D is also correct since custom objects related to a lead are not transferred during lead conversion, only standard objects like Account, Contact, and Opportunity are involved.