Salesforce Certified Platform App Builder — Question 23

In Salesforce Classic, which three use cases can be accomplished using a custom link? (Choose three.)

Answer options

• A. Navigate to a create a record page with fields pre-populated.
• B. Navigate to an Apex Trigger to update the current record.
• C. Navigate to a process to update the current record.
• D. Navigate to a custom Visual Flow to update the current record.
• E. Navigate to an external system using data in Salesforce.

Correct answer: A, D, E

Explanation

Option A is correct because custom links can direct users to record creation pages with pre-filled data. Option D is valid as custom links can also lead to Visual Flows for record updates. Option E is correct since custom links can redirect to external systems while using Salesforce data. Options B and C are incorrect because custom links cannot navigate directly to Apex Triggers or processes to update records.