Salesforce Certified Platform App Builder — Question 191

Representatives at Universal Containers uses Salesforce to record information for new Leads. When new prospects are added, an outbound message is sent to
SAP with the Lead's information.
What automation process will accomplish this without writing any code?

Answer options

• A. Design an Approval Process that sends an outbound message upon approval.
• B. Create a process using Process Builder to send the outbound message.
• C. Use Flow to create a wizard that will send an outbound message.
• D. Create a Workflow Rule with an outbound message as the action.

Correct answer: C

Explanation

The correct answer is C because Flow provides a user-friendly interface to create automated processes without coding, allowing for the sending of outbound messages. Options A and B involve processes that either require approval or are not as suitable for this specific task. Option D, while it can send outbound messages, is less flexible compared to Flow in handling complex automation.