Salesforce Certified Platform App Builder — Question 152

Duplicate management for Leads has been implemented at Universal Containers but it seems duplicate leads are still being created.
The Org Wide Default (OWD) is set to `Private` for Leads.
Which two actions help prevent duplicate Leads from being created? (Choose two.)

Answer options

• A. Change the Lead Matching Rule to Block on Create.
• B. Change the Lead Duplicate Rule details to Bypass Sharing Rules.
• C. Change OWD for Leads to Public Read.
• D. Change OWD for Leads to Public Edit.

Correct answer: A, B

Explanation

The correct answer is A and B because modifying the Lead Matching Rule to Block on Create directly prevents duplicates from being created at the time of lead creation, while adjusting the Duplicate Rule to ignore sharing rules allows the duplicate checking process to function properly, irrespective of sharing settings. Options C and D would not effectively prevent duplicates; they merely change access levels without addressing the core duplicate management settings.