Salesforce Certified Platform App Builder — Question 148

Ursa Major Solar wants to automate a welcome email to new clients and include a customized survey about their buying experience. An app builder is tasked with this project and has very little time to build the solution from scratch.
What should the app builder do to meet the deadline and custom requirements?

Answer options

• A. Work with a developer to create custom apex code and a Visualforce survey to meet criteria.
• B. Choose a managed package from AppExchange that closely meets the requirements of the project and restricts programmatic development.
• C. Select an unmanaged package from AppExchange that closely meets the requirements of the project that allows programmatic development.
• D. Build the survey declaratively and use a workflow rule to send it to the customer as an external message to meet criteria.

Correct answer: C

Explanation

The correct answer is C because selecting an unmanaged package allows for customization through programmatic development, which is essential for tailoring the survey to meet specific requirements. Option A involves extensive coding, which may not be feasible given the time constraints. Option B limits customization options, which would not fully meet the needs of the project, while option D may not provide the level of customization required.