Salesforce Certified OmniStudio Developer — Question 56

A developer is building an OmniScript and needs to retrieve data from Salesforce and from an on-premises billing database.

Which two OmniScript elements could retrieve this data? (Choose two.)

Answer options

• A. HTTP Action
• B. Response Action
• C. Navigate Action
• D. DataRaptor Extract Action

Correct answer: A, D

Explanation

The correct answers are A and D because the HTTP Action can be used to make calls to external services, allowing retrieval of data from the on-premises database, while the DataRaptor Extract Action is specifically designed to pull data from Salesforce. The Response Action and Navigate Action do not have the functionality to retrieve data from external sources.