Salesforce Certified OmniStudio Developer — Question 41

A developer needs to retrieve data from an external system that stores policy data. The external system supports REST APIs to access and update the policies. Due to the volume of the policy data and peak hours of business, calls to the REST APIs sometimes take longer than expected to respond.
The developer creates an Integration Procedure to retrieve the policy data for use in an OmniScript.
Given the external system's known performance issues, which two configurations should be used to implement the call to the external system? (Choose two.)

Answer options

• A. Check the Chain On Step checkbox on the HTTP Action in the Integration Procedure
• B. Set the Timeout property on the HTTP Action in the Integration Procedure
• C. Configure a Remote action with timeout settings of 120000
• D. Check the Chainable checkbox on the Integration Procedure Action in the OmniScript

Correct answer: A, D

Explanation

The correct choices, A and D, allow for better handling of API calls by ensuring that the Integration Procedure can wait for the response before proceeding and that it can be chained to other steps in the OmniScript. Options B and C, while potentially useful, do not directly address the need for chaining actions and managing integration flow within the context of the OmniScript.