Salesforce Certified OmniStudio Developer — Question 39

A developer needs to build a multi-step intake form. Each step must allow the user to cancel the intake at any time. The developer is using an LWC OmniScript to build the form.
How should the developer implement the cancel functionality for all steps using the LWC OmniScript Designer?

Answer options

• A. Check the Enable Cancel checkbox in the Setup tab under Cancel Options.
• B. Add a Navigate Action inside each step and set the Element Name to "Cancel".
• C. Add a Navigate Action inside each step and set the Component Name to "Cancel".
• D. Add a Navigate Action outside each step and set the Element Name to "Cancel".

Correct answer: A

Explanation

The correct answer is A because checking the Enable Cancel checkbox in the Setup tab under Cancel Options globally activates the cancel functionality for all steps in the OmniScript. The other options suggest adding Navigate Actions, which do not provide a universal solution for canceling the intake process across all steps.