Salesforce Certified OmniStudio Developer — Question 26

A developer is building an OmniScript and needs to retrieve data from Salesforce and from an AWS Order Management system.
Which two OmniScript elements could retrieve this data? (Choose two.)

Answer options

• A. Remote Action
• B. Navigate Action
• C. Response Action
• D. DataRaptor Extract Action

Correct answer: A, D

Explanation

The correct answers are A and D because Remote Action allows for invoking external services to retrieve data, and DataRaptor Extract Action is specifically designed to fetch data from Salesforce. Navigate Action and Response Action do not perform data retrieval, but rather facilitate navigation and handling responses, respectively.