Salesforce Certified Marketing Cloud Email Specialist — Question 99

A global marketing team has created an email using Content Builder Approvals and shared it with multiple business units in their Enterprise. Even though the email was approved, additional changes are needed.

What is the first action that should be taken to make the edits?

Answer options

• A. Unshare the email.
• B. Cancel send using email.
• C. Update email approval status.

Correct answer: A

Explanation

The first step to make edits to the approved email is to unshare it, as this will allow modifications. Canceling the send or updating the approval status won't enable editing; they are more about managing the sending or approval process rather than making changes to the email content itself.